What is GeForce NOW? (2024)

General Questions

  • What is GeForce NOW?

    GeForce NOW is NVIDIA’s cloud-based game streaming service, delivering real-time gameplay straight from the cloud to your laptop, desktop, Mac, Chromebook, SHIELD TV, select Samsung and LG TVs, iPhone, iPad, and Android devices. Connect to your store accounts and stream your own library of games, or play your favorite free-to-play games. With cloud saves for supported games, you can pick up your game where you left off, on any supported device, wherever you are.

  • Where is GeForce NOW available?

    GeForce NOW is currently available from NVIDIA in North America and Europe, and through GeForce NOW Alliance partners in other parts of the world. Visit the server status page for a list of available servers and their current status.

  • How do I join GeForce NOW, and how much does it cost?

    Visit our membership page and choose your preferred membership option. GeForce NOW offers three membership options including Priority and Ultimate with instant access to the best available GeForce gaming experience in the cloud. Day passes are also available for those looking to experience Premium benefits, without a monthly commitment.

  • What games are available?

    Visit the GeForce NOW supported games page to see which games are currently playable.

  • Do I need to own games?

    Yes, you need to own or purchase a game from one of the supported game stores before playing it on GeForce NOW. The service also supportsmore than 100 of the most popular free-to-play games.

  • Why are some games available in other countries but I cannot play them?

    GeForce NOW follows local content-rating agencies. We try to have all supported games available in all countries, but some games are prohibited in some countries. Visit our supported games page to see which titles are available.

  • I’m having an issue while streaming a game. Where can I get help?

    You can work with a Customer Care agent here. Our product and support teams are ready to assist when they can. You can also send us feedback by pressing the exclamation icon in-app and share your feedback or discussing your issue with our GeForce NOW Community on our forums.

  • I have a feature request, where can I post it?

    You can use the Send Feedback tool in the GeForce NOW app to share your feature requests and feedback. Our product and support teams read all feedback submitted, and your input helps drive new features and additions.

  • What are the minimum requirements, including internet speed, to play GeForce NOW?

    Please visit the System Requirements page for info on system requirements, including internet speed.

  • I created an NVIDIA account, but I can't play.

    After creating an NVIDIA account, you may need to take an additional step of selecting a membership type. You can do this either by visiting geforcenow.com and clicking “Join Now”, or by visiting the NVIDIA account portal to select a membership.

Memberships

Ultimate Memberships

  • What is the GeForce NOW Ultimate membership?

    Ultimate is the newest GeForce NOW cloud streaming membership plan, offering gamers the highest performance with exclusive access to up to RTX 3080, and RTX 4080 when available, gaming rigs, the shortest wait times, and the longest session lengths! The Ultimate membership takes cloud gaming to the next level, unlocking the best performance, powering the highest resolutions and frame rates in cloud gaming.

  • When will GeForce NOW Ultimate memberships become available?

    GeForce NOW Ultimate memberships are currently available in the US and Europe through NVIDIA’s service. You can check availability and “ready” status of RTX 4080 gaming rigs by regional data center at https://status.geforcenow.com/.

    Note: While GeForce NOW RTX 3080 and RTX 4080 gaming rigs are in most data centers, they may not be available in all.

  • What is the difference between GeForce NOW RTX 3080 and RTX 4080 rigs, as compared to basic and premium rigs?

    Each rig type allows access to different server-grade GPUs. Free members have access to Basic rigs capable of streaming games at up to 1080p and 60 FPS. Priority members have access to Premium rigs up to GeForce NOW RTX 3060- or RTX 2080-equivalent GPU servers. GeForce NOW Ultimate members have exclusive access to RTX 4080 gaming rigs, unlocking up to 4K 120 fps on the native PC and Mac apps, up to 240 fps with full ray tracing and DLSS 3 along with ultra-low latency paired with NVIDIA Reflex, and ultra-wide support at up to 3,840 x 1,600 resolution. Members will also continue to get the longest session lengths with 8 hour gaming sessions.

    Please visit the GeForce NOW Terms of Use & GeForce NOW membership Terms for additional details.

  • When will my Ultimate membership have access to RTX 4080 gaming rigs?

    RTX 4080 gaming rigs are rolled out in North America and Europe. Ultimate members can now connect to these high performance servers for the ultimate cloud gaming experience.

  • What internet or system requirements are recommended for GeForce NOW Ultimate memberships?

    GeForce NOW requires at least 35Mbps for streaming up to 1440p or 1600p at 120 FPS. We also recommend a hardwired Ethernet connection, or a 5GHz wireless router. Please visit the System Requirements page for specific device compatibility, hardware recommendations and details on supported regions. You can also read this knowledge base article for more details on how to set up your device for your GeForce NOW Ultimate membership.

  • Which devices support the GeForce NOW RTX Ultimate membership features?

    All devices have access to available RTX 4080 gaming rigs, which deliver the highest level of performance and lowest latency experience. GeForce NOW Ultimate members also get the longest session lengths and fastest access to these servers.

    RTX 4080 gaming rigs unlock new features including up to 4K 120 fps and up to 240 fps along with ultra-low latency paired with NVIDIA Reflex on the native PC and Mac apps, and ultra-wide support at up to 3,840 x 1,600 resolution. Members also continue to experience up to 4K HDR 60 fps on NVIDIA SHIELD TV, native 4K streaming on select Samsung and LG Smart TVs, and up to 120 fps on Android devices and cloud gaming Chromebooks with 120Hz displays.. You can read thisknowledge base article for more details on how to set up your device for your GeForce NOW Ultimate membership.

  • Which devices can I use GeForce NOW Utimate to stream at 4K 120FPS?

    GeForce NOW Ultimate members can stream gameplay at up to 4K 120fps using the PC and Mac native applications. Members streaming on SHIELD TV devices or select Samsung TVs can stream at up to 4K 60 FPS. Learn more on our System Requirements page.

  • I am on an existing GeForce NOW membership plan. If I upgrade to the GeForce NOW Ultimate membership now, what happens to my remaining membership balance?

    The number of days left in your current billing period will be converted to the Ultimate subscription pro rata and rounded up to a full day. The converted days effectively extend the billing cycle of your new Ultimate subscription. For example, if you have 15 days remaining in a 1-month Priority subscription and you upgrade to a 6-month Ultimate subscription, your first billing cycle would be extended by 9 days based on the pro rata conversion.

  • I am a Founders Member. What happens to my “Founders for Life” benefits if I upgrade to the GeForce NOW Ultimate membership plan?

    Founders members can upgrade to the new GeForce NOW Ultimate membership at no risk! You’ll keep your Founders benefits as long as you remain in good standing on any paid membership plan. The number of days left in your current billing period will be converted to the Ultimate subscription pro rata and rounded up to a full day. The converted days effectively extend the billing cycle of your new Ultimate subscription. For example, if you have 15 days remaining in a 1-month Founders subscription and you upgrade to a 6-month Ultimate subscription with the Founders discount applied, your first billing cycle would be extended by 5 days based on the pro rata conversion. Visit the Founders membership FAQs for more info.

  • Can GeForce NOW Ultimate memberships sell out? If so, will more memberships be added?

    GeForce NOW Ultimate memberships are limited and may sell out based on current capacity.

  • Can I use a Gift Card to purchase a GeForce NOW Ultimate membership?

    Yes. Gift cards can be used to purchase either an Ultimate or Priority membership. Gift cards that were purchased for an RTX 3080 membership are valid for the same number of months for an Ultimate membership.

Founders Memberships

  • I am a Founder Member. What happens to my “Founders for Life” benefits if I upgrade to a GeForce NOW Ultimate membership?

    Founders members can upgrade to the new GeForce NOWUltimate membership at no risk! You’ll keep your Founders for Life benefits as long as you remain in good standing on any paid membership plan.

  • What is the “Founders for Life” benefit?

    The “Founders for Life” benefit provides GeForce NOW users who started a paid Founders membership on or before March 17, 2021 the opportunity to continue to use their Founders membership at its introductory price and plan features without a set end date, so long as NVIDIA offers the GeForce NOW service in your country.

    Upgrade Offer for Founders Members

    Founders members can upgrade to the new GeForce NOW Ultimate membership with no risk! Enjoy up to a 10% discount on the regular price of the Ultimate membership. You can return to the Founders level and its lifetime price at any time, as long as you maintain continuous paid membership.

  • What is the Founders special discount for the GeForce NOW Ultimate membership?

    To thank Founders, we are offering a special Founders-only discount rate when they upgrade to the new GeForce NOW Ultimate membership. This discount rate is 10% and reflected in the price shown in your account. This offer may not be combined with other promos or discounts.

  • What happens if I downgrade, change or cancel my Founders account? Will I lose the “Founders for Life” benefit?

    To keep the “Founders for Life” benefit, you must maintain an ongoing paid Founders membership without interruption. This requirement includes, for example, that you keep your payment information current and make timely payments, and that you use the service in accordance with the terms of use.

    If for any reason your paid Founders membership ends, you make a membership plan modification, downgrade, or if there is a termination, the benefit is forfeited and cannot be restarted. This benefit is only available to NVIDIA GeForce NOW users who are billed by NVIDIA’s designated merchant of record in the US, Canada, UK, and members of the European Union. This benefit is not transferable, and cannot be replaced for cash or credit.

  • What happens if I upgrade from Founders to GeForce NOW Ultimate and then later downgrade? What happens to my “Founders for life” benefit?

    Your membership will revert back to Founders as long as you keep your account active with a valid payment method on file.

  • What if something goes wrong with my payment information and I’m accidentally downgraded?

    We have put in place a variety of email communications to help alert Founders to a billing failure in advance of their account being downgraded. The purpose of providing this benefit is to keep our Founders on the service, so we will do everything on our end to support them with keeping their account in good standing.

  • My Founders membership is pending downgrade, but I’ve changed my mind and want the Founders for life benefit. What should I do?

    When a member downgrades their membership, they may still have an active period before their account is transitioned to Free status, depending on their billing date. You’ll see if you’re in this downgrade window by viewing your information in the GeForce NOW account portal. If you are still within your billing cycle, you can reinstate your Founders membership and retain the Founders For Life benefit.

  • Is the Founders for life benefit available for members accessing GeForce NOW through a partner?

    Free Founders memberships and Founders memberships billed by a GeForce NOW partner do not qualify for this benefit.

  • What is the VIP Founders Member badge I now see in my account?

    To say thank you to the first to join and support GeForce NOW, Founders members will receive a special VIP Founders member badge in their account and in-app. GeForce NOW would not be what it is without our Founders members, and this is one way we’re saying, “thank you.” If you decide to downgrade, change your account or there is a termination, the VIP Founders badge will be removed from your account and in-app.

  • I am currently a GeForce NOW Founders Member. What is changing with my membership?

    Nothing! There are no changes to your existing membership, simply the addition of a new benefit, “Founders for Life!”

    The “Founders for Life” benefit provides GeForce NOW users who started a paid Founders membership on or before March 17, 2021 the opportunity to continue to use their Founders membership at its introductory price and plan features without a set end date so long as NVIDIA offers the GeForce NOW service in your country.

    To keep this benefit, you must maintain an on-going paid Founders membership without interruption and that requires, as examples, that you keep your payment information current and make timely payments, and that you use the service in accordance with the terms of use.

    If for any reason your paid Founders membership ends, you make a membership planmodification, downgrade or if there is a termination, the benefit is forfeited and cannot be restarted. This benefit is only available to NVIDIA GeForce NOW users who are billed by NVIDIA’s designated merchant of record in the US, Canada, UK and members of the European Union, is not transferable, and cannot be replaced for cash or credit.

  • I am currently a GeForce NOW Founders Member through a promotional Membership as part of my GeForce RTX GPU purchase but was previously a paying Founders Member. What is changing with my membership?

    As a previous paying Founders member, you will retain your Founders member status after your promotional membership has expired, making you eligible for the “Founders for Life” benefit.

    The “Founders for Life” benefit provides GeForce NOW users who started a paid Founders membership on or before March 17, 2021 the opportunity to continue to use their Founders membership at its introductory price and plan features without a set end date so long as NVIDIA offers the GeForce NOW service in your country.

    To keep this benefit, you must maintain an on-going paid Founders membership without interruption and that requires, as examples, that you keep your payment information current and make timely payments, and that you use the service in accordance with the terms of use.

    If for any reason your paid Founders membership ends, you make a membership planmodification, downgrade or if there is a termination, the benefit is forfeited and cannot be restarted. This benefit is only available to NVIDIA GeForce NOW users who are billed by NVIDIA’s designated merchant of record in the US, Canada, UK and members of the European Union, is not transferable, and cannot be replaced for cash or credit.

  • I am currently a GeForce NOW Founders Member through a promotional membership as part of my GeForce RTX GPU purchase. I have never paid for a Founders membership. What is changing with my membership?

    Your promotional Founders membership will continue to be provided to you at no cost, but will now become a Priority membership. As a GeForce NOW Priority member, you’ll continue to enjoy the same benefits: priority access to game servers, extended session length and real-time ray tracing with RTX ON games.

  • I am currently a GeForce NOW Founders Member obtained as part of a Chromebook perk added-value offer. What is changing with my membership?

    Nothing! There are no changes to your existing membership, simply the addition of a new benefit, “Founders for Life!”

    The “Founders for Life” benefit provides GeForce NOW users who started a paid Founders membership on or before March 17, 2021 the opportunity to continue to use their Founders membership at its introductory price and plan features without a set end date so long as NVIDIA offers the GeForce NOW service in your country. As a current Founders member, we are locking in your current rate, and are guaranteeing that price for the duration of your subscription, as long as you do not downgrade to free or cancel your plan. It doesn’t matter if it’s a short time, a long time, or a lifetime. We want our Founders members to stay Founders.

    To keep this benefit, you must maintain an on-going paid Founders membership without interruption and that requires, as examples, that you keep your payment information current and make timely payments, and that you use the service in accordance with the terms of use.

    If for any reason your paid Founders membership ends, you make a membership planmodification, downgrade or if there is a termination, the benefit is forfeited and cannot be restarted. This benefit is only available to NVIDIA GeForce NOW users who are billed by NVIDIA’s designated merchant of record in the US, Canada, UK and members of the European Union, is not transferable, and cannot be replaced for cash or credit.

  • Where can I confirm that my Founders membership is still valid and my rate is locked in?

    You can view your membership from the app under Settings, under the GeForce NOW membership section. Here you can confirm if your account qualifies for the Founders For Life program.

Day Passes

PC/MAC

NVIDIA Shield

  • How do I launch and play a game?

    On the first click of a game tile, you will be taken to the digital store’s game page. Your ownership is verified when you log in, and then the game is launched. For games that require you to log in to your account to begin play, you will need to hold the START button on the gamepad to bring up the virtual mouse and keyboard. If you do not own the game, you can purchase it from the digital store.

    To launch a game, click on its icon in the NVIDIA Games app. Look for the game with a GEFORCE NOW label. It will look and feel like you are launching the game on your device, when, in fact, GeForce NOW is launching it remotely and streaming it back to your SHIELD.

    See our How to Play page for more information.

  • Can I use a gamepad with GeForce NOW?

    Yes, you can use the SHIELD controller to play games on GeForce NOW. Please check our system requirements for a complete list of supported peripherals.

  • Can I use a keyboard and mouse with GeForce NOW?

    Yes, you can connect a USB or Bluetooth keyboard or mouse to a SHIELD to play games on GeForce NOW.

  • I am using a non US-English keyboard, and when I use it with GeForce NOW I do not see the characters or letters on screen that I press.

    We do see this issue with non-US Keyboards and are trying to find a way to improve it. In the meantime, we recommend using US English keyboards, or the NVIDIA on-screen control (OSC) keyboard, or Steam Big Picture keyboard to type in characters such as @. However, if you have a Uplay account with non ASCII characters, you cannot use the NVIDIA OSC keyboard or a US English keyboard. You may need to change your password to log in to Uplay on GeForce NOW.

Android

  • What Android phones are compatible?

    We support Android phones with 1GB or more of memory and Android 5.0 (L) or later. Please be aware streaming games on your phone’s mobile data plan you may use up data quickly. We recommend connected to a 5GHz WiFi network for the best experience.

  • If I use GeForce NOW on my PC, Mac, or SHIELD, can I also play on my Android phone?

    Yes, your single GeForce NOW account works across your many devices, now including Android phones.

  • How do I get started?

    Once you’ve logged in to your GeForce NOW account on your phone, jump into your library of recently played games and continue playing where you left off. A Bluetooth gamepad is strongly recommended, including: the NVIDIA SHIELD controller, Razer Kishi V2, Steelseries Stratus Duo, or Backbone One. Note: Some games may require a connected gamepad controller or wireless keyboard/mouse. Check out these gamepads and more here.

  • Why are you asking me about my audio?

    This is Android's way of indicating that the GeForce NOW app wants access to your phone’s microphone. From here, it enables your in-game voice chat. We do not record this audio.

Chrome Browser / Chromebook

Edge Browser

iPhone and iPad

What is GeForce NOW? (2024)

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